shipping time depends on destination. It's important to keep in mind that we are creating these orders (Limited edition arts)on request, not sending out items from stock. So it does take us a couple of days or weeks extra to get everything ready. Framed and ready to hang wall arts: International : 25 to 30 days Turkey: 14 to 20 days Rolled wall arts: International:25 to 30 days Turkey:14 to 20 days Limited edition statuses: International:30 to 40 days Turkey:30 to 35 days

It depends on your order some of our arts are framed some not.when you are choosing your favorite wall art you can learn at product page and if the art was available with frame for shipping to your place you can choose it.

Send us an email to aliyusufluxearts@gmail.com for any questions. We will answer 24/7.

The not framed and not ready to hang wall arts are rolled and shipped out in a thick and protective cardboard tube to protect them against damages (you can buy frame and install it at your place). The framed and ready to hang wall arts are shipped out in a wooden crate to protect against damages.All limited edition statues are shipped out in a wooden crate to protect against damages.

You will first get a email where we confirm your order is paid and ready to be shipped out. After the first email you will receive an Thank you email and on the third email you will get a tracking link as soon as your order leaves our warehouse. Read more about our shipping here.

all the limited edition artworks have a original stamp of a singed Ali Yusuf signature and the year it is Created + a certificate is included.

If you wish to cancel your order before it leaves our warehouse, please contact us immediately at aliyusufluxearts@gmail.com. However, we can't guarantee that we'll have enough time to cancel your order, as our packing/shipping department prides itself on getting products heading our customers' way quickly.

Register your return via aliyusufluxearts@gmail.com. After registration you will receive an email containing instructions and address details. You are responsible for postage and shipping costs. Your return package must be well-protected.

All customers have 14 days to change their mind . The 14 days starts from the day you pick up the product. We will refund the amount back to you within 14 days after your cancellation and receiving the art by us. Read more about our Returns here.

If you submitted an order with us, but didn't receive an order confirmation, it's possible that your email address was entered incorrectly. Get in touch with us at aliyusufluxearts@gmail.com to see if we have received an order in your name. We're happy to fix the email address on file and send you the order confirmation. In other cases, the order may not have gone through, so just get in touch before placing a new order to avoid a duplicate order.

We don't offer custom work. The art is only available in the dimensions shown on the website.

For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We'll cover the costs of shipping a replacement order for you. We may ask for your help before doing that, like confirming that the shipping address was correct. It would also be good to double check that you got in touch with your local post office to try locating the lost order. Keep in mind that if tracking information states an order was delivered but you say you haven't received it, we won't take responsibility and reship that order. In that case, any replacements would have to be at your expense.

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense. Only outside TURKEY.

According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer's specifications or clearly personalised, therefore Ali Yusuf reserves rights to refuse returns at its sole discretion.